For Special Delivery: Order before 2pm for same day dispatch

Delivery & Returns Guide

The folk at Royal Mail always do their best to deliver your cards by the next day however, adverse weather conditions can cause delays - please check their update page here if you're ever worried.

All of our cards for UK delivery are sent via Royal Mail First Class, so will arrive with your usual postal delivery. All cards sent internationally are dispatched via Royal Mail International Standard.

All packages are sent via Royal Mail Tracked and dispatched separately to any cards ordered.

If a card and gift are ordered, you will only pay the package shipping price.

Card orders placed before 8pm Monday - Friday will be dispatched the next day. Card orders placed after 8pm will be dispatched the day after.

Royal Mail claims that 93% of UK post is estimated to arrive the following day, but the other 7% can take up to 3 working days. Therefore we advise ordering early where possible as we can’t guarantee your card will be delivered on the estimated date!

Delivery Prices 

United Kingdom

Delivery Estimate: 1-2 Days*

1 Card 99p
2+ Cards £1.99
Gift Package £3.50

 

International

Delivery Estimate: 5-8 Days*

EU RoW
1 Card £1.99 £2.50 
2+ Cards £4.50 £5.99
Gift Package £6.50 £6.50

 

*Please Note that during the Christmas period delivery times are not guaranteed.

 

Non-Arrival

If your card has not arrived 3 working days after the dispatch date for domestic orders, or 10 working days after the dispatch date for international orders, please contact us.

We'd rather send a replacement than have you unhappy with us.

Returns & Refunds

If you're not happy with your order let us know and we will happily offer refunds or replacements if the items you receive are faulty or damaged within 28 days.

If you have a question about our Returns Policy please email info@hoodgreetings.com and we'll get back to you as soon as possible.

Last Updated 6th February 2019